FAQ
Straight answers
The questions guests actually ask, answered the way we would over coffee. Anything missing, use the form at the bottom or WhatsApp [+31 6 XX XX XX XX].
How big is the group, really?
Maximum [[10]] guests, and that number is a wall, not a wish. Other Rotterdam tours quietly scale to 23 or even 80 people. If your party is bigger than our cap, you get a second guide or a private tour, never a megaphone.
How many tastings, and will I be full?
[[10]] tastings plus [[2]] drinks, counted out loud as we go. Savory first, sweet to finish, and portions sized like food. Skip lunch. Leaving hungry is the one review we never want to earn.
Are drinks included?
[[2]] drinks are in the price: local beer, wine or a non-alcoholic choice at the stops where they belong. Anything extra you order yourself and pay only for that.
We have dietary needs. Really handled, or 'we'll do our best'?
Really handled. You tell us at booking, and we arrange your alternatives with each stop before the day, so a vegetarian gets a real dish, not a plate with the ham lifted off. Vegetarian, pescatarian and gluten-free are workable with notice. If something genuinely limits the route, you hear that honestly before you book, not at the table.
What happens when it rains? This is Rotterdam.
The tour runs. The route is built for this city's weather: most tastings happen indoors and dry, and the outdoor stretches are short. Rain or shine is a promise, not a threat.
How much walking is it, honestly?
About 3 km over the whole tour, and Rotterdam is flat as a pannenkoek. No hills, no stairs, normal shoes are fine. If distance is a concern for someone in your party, say so in the inquiry and we plan around it.
Can we bring kids?
Yes. Kids usually love the stroopwafel chapter and tolerate the history. Tell us ages in the inquiry so portions and pacing fit. For a fully kid-paced day, a private tour is the better shape.
How much does it cost?
From [[€XX]] per person, always priced per person. No group minimums where two guests quietly pay for eight. Private tours and bedrijfsuitjes are quoted per group.
Where do we meet?
[[Meeting point: locked after the scouting day]] You get the exact spot with a photo before the day, so the tour starts relaxed instead of with a search party.
What is the cancellation policy?
[[Cancellation policy: to confirm]]
Will my tour be cancelled if too few people book?
No. Some operators cancel departures that do not fill up. If your date is on our calendar and you are booked on it, it runs.
Is the tour in English? Spreken jullie Nederlands?
Every scheduled tour runs in English, built for visitors and expats. En ja, spreek gerust gewoon Nederlands: voor teams en groepen doen we het hele programma ook in het Nederlands, zie de bedrijfsuitje-pagina.
How do we reach a human?
WhatsApp [[+31 6 XX XX XX XX]]. On tour days a person answers, not a bot. Before booking, the inquiry form on this site reaches the same people and you get a personal reply, usually within a day.
Plan your tour
Tell us about your Rotterdam day
Send your dates, where you are staying, and what you love to eat. You get a personal reply with a plan, usually within a day. No payment, no commitment, just something to react to.
